Kazumi

→ Keep it in the box provided, surrounded by acid-free white tissue paper.

→ If the hat is left out and becomes dusty you can blow it off with a hairdryer.

→ If it becomes out of shape you could hold it over the steam of a kettle and gently manipulate it back into shape.

→ If silk flowers become squashed or crushed steam helps them come back to life.

(DISCLAIMER: Please be careful with the steam and keep your hands away, steam is very hot and will burn if you get too close)

→ If feathers split gently smooth them with your finger and the oil from your hands will put them back together

3 -5 working days - UK only

Outside of the UK? Please contact us as additional charges will apply.

You have 14 days to return the hat if needed.

To return, the tags and card inside the hat needs to be intact otherwise you will not be able to return item.

The hat must also be in immaculate condition, no make-up marks or stains, please send it back as you found it.